FB888 Privacy Policy for Bangladesh Players

01 Introduction

fb888 is committed to protecting the privacy of every player who uses our platform. We understand that when you share your personal information with fb888 — whether during registration, when making a deposit via bKash or Nagad, or when contacting our support team — you are placing trust in us. We take that trust seriously.

This Privacy Policy applies to all personal data collected by fb888 through the fb888 website at fb888-fb888.com, the fb888 mobile app, and any other service operated by fb888. It covers data collected from players in Bangladesh and applies regardless of the device you use to access fb888.

fb888 processes personal data only for legitimate, clearly defined purposes. We do not collect more data than we need, and we do not keep it longer than necessary. This policy is written in plain English so that every fb888 player in Bangladesh can understand exactly how their data is handled.

02 Data We Collect

fb888 collects personal data in several ways — directly from you when you register or contact us, automatically when you use the fb888 platform, and occasionally from third-party verification services. The table below summarises the main categories of data fb888 collects:

fb888 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or responsible gaming obligations.

03 How We Use Your Data

fb888 uses the personal data it collects for the following purposes:

• Account Management: To create and maintain your fb888 account, verify your identity, and manage your login credentials.
• Payment Processing: To process deposits and withdrawals via bKash and Nagad, verify that payment accounts belong to you, and maintain accurate transaction records.
• Fraud Prevention and Security: To detect and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised access to fb888 accounts.
• Regulatory Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) requirements and age verification obligations.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through the fb888 support team.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Platform Improvement: To analyse how players use fb888, identify technical issues, and improve the overall gaming experience.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional messages about fb888 offers and new games.

fb888 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law.

04 Legal Basis for Processing

fb888 processes your personal data on one or more of the following legal bases:

• Contract Performance: Processing is necessary to fulfil the contract between you and fb888 — for example, to operate your account and process your transactions.
• Legal Obligation: Processing is required to comply with applicable laws, including AML regulations and age verification requirements.
• Legitimate Interests: Processing is necessary for fb888's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent: Where fb888 relies on your consent — for example, to send you promotional communications — you may withdraw that consent at any time by contacting fb888 support or updating your account preferences.

05 Sharing Your Data

fb888 does not sell your personal data. We share your data only in the following limited circumstances:

• Payment Providers: fb888 shares necessary transaction data with bKash and Nagad to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Game Providers: fb888 shares limited technical data (such as player ID and session tokens) with game providers — including the providers of Monkey King Fishing, Jackpot Fishing, Insect Master, Caishen Wins, Lucky Dragons, and Vivo Live — to enable gameplay. Game providers do not receive your financial or identity data.
• Identity Verification Services: fb888 may share identity data with third-party KYC (Know Your Customer) verification providers to confirm your age and identity as required by law.
• Law Enforcement and Regulators: fb888 will disclose personal data to law enforcement agencies, regulators, or courts when required to do so by law, or when necessary to protect the rights, property, or safety of fb888, its players, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of fb888's business, your personal data may be transferred to the acquiring entity. fb888 will notify you of any such transfer and the privacy protections that apply.

All third parties with whom fb888 shares personal data are required to handle that data securely and in accordance with applicable privacy laws. fb888 does not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking Technologies

fb888 uses cookies and similar tracking technologies on the fb888 website and mobile app. Cookies are small text files stored on your device that help fb888 recognise you, remember your preferences, and understand how you use the platform.

fb888 uses the following types of cookies:

• Essential Cookies: Required for the fb888 platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
• Analytics Cookies: Help fb888 understand how players navigate the platform, which games are most popular, and where technical issues occur. This data is aggregated and anonymised.
• Preference Cookies: Remember your settings and preferences on fb888, such as your preferred language and display options.
• Security Cookies: Used by fb888's fraud detection systems to identify unusual login patterns or suspicious activity on your account.

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies may affect some features of the fb888 platform. fb888 does not use third-party advertising cookies or tracking pixels for external ad targeting.

07 Data Security

fb888 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration:

• All data transmitted between your device and fb888 is encrypted using TLS (Transport Layer Security) with a minimum of 256-bit encryption.
• fb888 stores passwords in hashed form using industry-standard algorithms. Plain-text passwords are never stored on fb888 systems.
• Access to personal data within fb888 is restricted on a need-to-know basis. Staff members can only access the data necessary for their specific role.
• fb888 conducts regular security audits and penetration testing to identify and address vulnerabilities in the platform.
• Player funds are held in segregated accounts, separate from fb888's operational funds, providing an additional layer of financial protection.
• fb888 maintains an incident response plan. In the event of a data breach that poses a risk to your rights, fb888 will notify affected players promptly.

08 Data Retention

fb888 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

• Account Data: Retained for the duration of your fb888 account and for a period of 5 years after account closure, in accordance with anti-money laundering regulations.
• Transaction Records: Retained for 7 years from the date of the transaction, as required by financial record-keeping regulations.
• Support Communications: Retained for 3 years from the date of the last communication, to allow fb888 to resolve any disputes that may arise.
• Technical and Usage Data: Retained for up to 24 months, after which it is anonymised or deleted.
• Marketing Consent Records: Retained for as long as you remain an fb888 player, or until you withdraw consent, whichever comes first.

When personal data is no longer required, fb888 securely deletes or anonymises it so that it can no longer be linked to you. If you request deletion of your data, fb888 will process the request within 30 days, subject to any legal retention obligations that may apply.

09 Your Privacy Rights

As an fb888 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact fb888 support at [email protected]. fb888 will respond to all valid requests within 30 days.

10 Children's Privacy

fb888 is strictly an adult gaming platform. We do not knowingly collect personal data from anyone under the age of 18. The fb888 registration process includes age verification steps designed to prevent minors from creating accounts.

If fb888 discovers that personal data has been collected from a person under 18, that account will be closed immediately, all data will be deleted, and any balance will be forfeited in accordance with the fb888 Terms and Conditions.

If you are a parent or guardian and believe your child has registered on fb888, please contact us immediately at [email protected]. fb888 will investigate and take appropriate action within 48 hours of receiving your report.

11 Changes to This Privacy Policy

fb888 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For material changes — those that significantly affect how fb888 uses your personal data — we will notify registered players via email or an in-platform notification at least 14 days before the changes take effect. Your continued use of fb888 after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

We recommend bookmarking this page and reviewing it periodically, especially if you have not logged into your fb888 account for an extended period.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fb888 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available on the fb888 platform after login
• Response Time: Live chat within minutes; email within 24 hours

For questions about responsible gaming tools and self-exclusion, visit our Responsible Gaming page. For the full rules governing your fb888 account, see our Terms and Conditions.